How do I place my order with Lufkin Coca–Cola?

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• Email your order without using our custom ordering system: orders@lufkincocacola.com
• Fax your order to 936–639–5277. (Download the printable form here.)
• Call the Coke plant at 936–639–2355 and leave your order on the Sales Representative′s voicemail.

How do I email an order to Lufkin Coca–Cola?

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Using the order form as a guide, email us an itemized list of the products you need. We encourage you to use the provided order form as a guide, (available here), so you don′t forget a product. Simply type your order in the email and we will receive it and process it accordingly.

How do I fax an order to Lufkin Coca–Cola?

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To fax your order in, make sure your account name is written clearly and legibly at the top of the order form. It is imperative that the top portion of the order form be filled out correctly and completely to ensure your product gets delivered correctly! Once completed, simply fax the order form to 936–639–5277. No cover sheet required! To print off an order form, click here.

How do I know my order has been received?

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All electronic orders will receive a confirmation email when the order has been processed.

What if I have a question that I want answered about my account or a specific issue?

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You may call the pricing coordinator, Crystal Williams, at 936–639–2355 Ext. 8121 to assist you.

If I already have forms on file with Lufkin Coca–Cola, do I really need to send in another Customer Form and Tax Verification if I move locations or change ownership?

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YES! In order for Lufkin Coca–Cola to give you the best quality service, we need to keep our files updated by obtaining correct and relevant information. We will replace your old information with the new!

How do I find out about new products that I would be interested in?

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When a new sales opportunity or new product launch are ready, we will send out an email alerting you! Same goes for a customer that faxes their order. Once a new opportunity presents itself, we will do a max fax back to the number you use to fax us! For call–in customers, our sales representatives will have all the new information.

I am having an issue with one of my vending machines. What should I do?

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If you experience a service issue with your equipment, please call 936-639-2355.